Frequently Asked Questions

SHIPPING 

  • What’s the catch? Well, there is none, the gas is on us! We are able to do this due to established relationships with our suppliers, as well as prioritizing American shipping in order to bring down shipping costs. This allows us to save you some change so that you only pay for the products you love!
  • You can find the specific shipping times in the description of each product. Shipping times can vary from product to product, as some products come from different suppliers. For most of our products, the shipping time should not be longer than 8 business days. However, should there be any issues with your order, we will be sure to keep you updated, either through email or a provided phone number for text updates. Please feel free to contact us if you have any questions about where your product is, as well as any questions about sudden delays.
  • This Covid-19 Pandemic has affected many aspects of our lives, and it may continue to affect the way we live our lives and conduct business for some time. In regards to your experience with CurioMind, we have received word from our suppliers that this crisis could, at times, effect shipping and processing times. It seems for the majority of our products at least, the shipping times will only increase by 2-3 business days. We are sorry for this inconvenience, and we are doing everything we can to reduce this delay time by as much as possible. Thank you for your patience.

QUALITY ASSURANCE

  • To ensure you trust the products you get from CurioMind, we prioritize the quality of our products. From speaking with suppliers to making ourselves available to contact, we do our best to make sure you’re happy with your experience and your purchase. In addition, our team has used every product that we house on our site to make sure it is up to your standards as well as ours. Learn More

PARTNERSHIP

  • In partnership with Trees For The Future, each time one of our wood products are purchased, a tree is planted! This sustainable practice that we are able to bring you is only possible through Trees For the Future, an organization who's mission is simple but powerful: plant trees, feed families, change lives. They have planted over 115 million trees in dozens of countries and revitalized hundred of thousands of acres of soil, and with your help that number can only grow. For more information, visit their homepage at Trees.org
  • If you have products that you would like to be advertised on this site, please email help@curiomind.com and we would be happy to discuss a possible partnership! We are looking for additional products for our catalog that add to the experience of CurioMind and further our goal to inspire.

RETURN POLICY

  • Your satisfaction is an important step towards empowering your creativity and improving your productivity. If you are unsatisfied with your purchase, we will be happy to work with you to solve any issue, whether that be exchanging your purchase with any other product or store credit. When it comes to money back returns, we review these instances on a case by case basis. Typically this is only an option if something is defective or if you received the wrong order. Feel free to email us at help@curiomind.com for more information. 

BLOG

  • Our blog should serve as a tool just as our products do, to inspire your creativity and assist you in accomplishing your goals. You can find posts about good research practices, journaling benefits, habits to improve creativity, and more. Learn More
  • Most of our posts are done by members of the CurioMind team and people associated with us, but we would love to showcase any subject matters important to you. This includes posts about business, academics, personal projects, creativity, productivity, and anything in between! Please send any potential requests to help@curiomind.com.